As your point of contact at AIU Insurance Company, our dedicated Customer Service Group provides you with quality service and professional assistance for all your insurance service related needs. Whether you are looking to purchase insurance products for you, your family, or your company, the Customer Service Group remains committed to handling your servicing needs.
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| Our Customer Service Group aims at establishing a one-stop service platform to cater to our customer's needs, with a comprehensive range of insurance services and preferential offers, providing our valuable customers with total peace of mind. |
Dedicated Service Counters to support:
﹛﹛- General Inquiry
﹛﹛- Insurance application
﹛﹛- Claims application
﹛﹛- Policy Renewal
﹛﹛-Cancellation & Endorsement
﹛﹛- Payment and official invoice |
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Our Customer Service Group can also introduce our valuable customers to appropriate experts from AIU for specialist advice and tailored insurance related solutions covering an extensive range of commercial and consumer insurance services : |
| Commercial Line |
Consumer Line |
Property
Casualty
Marine Cargo
Energy & Engineering Risks
Financial Lines
Small Business Solutions
Trade Credit |
Travel Insurance
Personal Accident |
Customer Service Centre/Group- You receive convenient access to our comprehensive range of insurance services, in recognition of your value to us whenever and wherever you choose to contact us.
| Simply call |
 ﹛800-830-1682 |
(or if you call via mobile: 020-3885 2952) Mon 每 Fri 9:00am 每 5:30pm
Or visit our Customer Service Centre: (Mon 每 Fri 9:00am 每 5:30pm)
﹛﹛- Branch Customer Service:3/F, Tianyu Garden , Phase II, 136-146 Linhe Zhong Road ,
﹛﹛ Guangzhou
﹛﹛- Foshan Sub-branch Customer Service:16/F, Blo.A, Yongfeng Building , 12 Western Tongji
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Road , Foshan
﹛﹛- Shunde Office Customer Service: Room 311 & 313, Shunlide Building , 12 Jinlong Road ,
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Shunde, Foshan
﹛﹛- Panyu Office Customer Service: Room 1803, 18/F, Friendship Centre, 2 Fanhua Road ,
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Shiqiao, Panyu, Guangzhou
﹛﹛- Dongguan Office Customer Service:12F/C Pace Plaza A Building, Shenghe Rd, Nancheng
﹛﹛ District, Dongguan, Guangdong
﹛﹛- Zhongshan Office Customer Service:Room 703, South Tower, Holiday Plaza, 6 Xinzhong
﹛﹛ Road, Shiqi District, Zhongshan Guangdong
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